Last Updated: October 13, 2025

Welcome to Octane Haus LLC. Transparency and trust are at the core of how we operate. This page provides a brief overview of our store policies. For full legal terms, please refer to our Terms of Service.

Payments

We accept major credit and debit cards, Shop Pay, PayPal, Amazon Pay, Apple Pay, Google Pay, Cash App, and Buy Now, Pay Later options such as Affirm, Afterpay, and Klarna. All transactions are processed in U.S. dollars (USD). Your payment method is charged immediately when an order is placed. Orders will not ship until payment is verified. Fraud prevention measures may apply to suspicious transactions.

View our Payment Policy for more information. 

Shipping

Orders are shipped from our suppliers or warehouses using trusted carriers. Delivery time estimates are provided at checkout but are not guaranteed. We offer free shipping over $300 and offer FedEx or UPS options at checkout. We are not responsible for delays caused by carriers, weather, or customs. Title and risk of loss pass to the customer once the order is shipped. Lost or stolen packages after delivery are the customer’s responsibility.

View our Shipping Policy for more information. 

Returns, Exchanges, Refunds and Restocking Fees

We offer a 30-day return window from the date of delivery. Items must be unused, uninstalled, and in their original packaging to qualify. Some products may be subject to restocking fees. Refunds are issued to the original payment method after inspection and typically take 5–7 business days to process.

View our Returns and Refunds Policy for more information.

Warranties

Octane Haus LLC does not offer its own warranty beyond the 30-day return period. All product warranties, if applicable, are provided directly by the manufacturer. Customers must contact the manufacturer for warranty claims after 30 days. We can provide proof of purchase and manufacturer contact information if needed. All performance and off-road products are sold “AS IS.”

View our Warranty Policy for more information. 

Privacy

We respect your privacy and are committed to protecting your personal information. Information is collected and processed securely to fulfill orders. We do not sell or share your personal data with third parties except as required to provide services (e.g., shipping, payment processing).

View our Privacy Policy for more information.

Terms of Service

By using our website and placing orders, you agree to our Terms of Service. Our Terms include, but are not limited to:

• Legal rights and responsibilities
• Fitment and product use liability
• Warranty disclaimers
• Pricing, billing, and fraud prevention
• Intellectual property and prohibited uses
• Governing law and dispute resolution

View our Terms of Service for more information.